FAQ

1. DO YOU TAKE COMMISSIONS?

Due to time constraints it is not always possible to take on commissions. But please email me with your request and I will see if we can fit it in.

2. HOW CAN I BE THE FIRST TO KNOW WHEN NEW PAINTINGS ARE AVAILABLE?

The best way to find out about new work that I've added is to follow me on Instagram and subscribe to my newsletter at the bottom of this page. Unfortunately, I am not able to contact people individually to let them know when I've added new work but you can subscribe to my newsletter to be the first informed!

3. DO YOU SHIP INTERNATIONALLY?

Yes. We ship for free. Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.

4. CAN I CUSTOM ORDER A PRINT OR PAINTING SIZE?

It depends on the request and my availability. Please send me a detailed email explaining your needs and I will see if it is possible.

5. WHAT MEDIUM DO YOU USE?

It varies depending on the subject. I mostly work in oils.

6. HOW CAN I PURCHASE A PAINTING OR PRINT?

All paintings and prints are for sale solely through my website. Once you click on the product you are interested in, you can add it to your cart and follow the prompts to the checkout. 

7. HOW CAN I VIEW PAINTINGS THAT WILL BE FOR SALE PRIOR TO THEIR ONLINE RELEASE?

Almost every painting that I complete is posted on my Instagram or Facebook page before it is made available for purchase in a release.

8. WHAT’S YOUR RETURN/EXCHANGE POLICY?

All paintings, prints, and products are final sale, except in case of damage. Please email us at info@zaleadold.com if your purchase arrived damaged. In the case of damage, please contact us immediately and attach photos. You will have 14 days from the day you received your purchase, to return it, depending on our evaluation. You will carry all shipping/postal costs. Please also contact us with any questions or concerns regarding your purchase. For media inquiries, interviews, or collaborations, please email me at info@zaleadold.com

9. COMPANY DETAILS: 

    Zalea Dold Art Studio

   Chamber of Commerce number: 88034666 

   VAT - ID number: NL004527002B62

   Registered company address: Merwe donk, 4207XA, Gorinchem, Netherlands

   Contact email address: info@zaleadold.com